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Q: How can I locate my statement code?

A: To find your statement code, please log in to your online banking account and look for the Ballers Club Kickz transaction. Within the transaction details, you will spot a five-digit code positioned after the asterisk at the end of the descriptor. It typically appears like this:

BALLERSCLUBKICKZ#XXXX *12345

You may need to expand the transaction details to view the complete source.

Q: Why is your statement code necessary?

A: Our primary objective is to expedite the processing of your order. Upon submitting an order, certain orders undergo a review process where our payments team assesses the purchase activity for potential fraudulent activity. This is done to safeguard both the buyer and the seller. To proceed with your order, we require some additional information from you.

Q: What should I do if I can't find the code?

A: If you're experiencing difficulty locating the statement code, you have a couple of options. You can share a screenshot of your statement with the Ballers Club Kickz transaction with us, and we'll be happy to assist you. Alternatively, you can contact your bank and request assistance in locating the Ballers Club Kickz transaction to find the five-digit code following the asterisk. Alternatively, you can ask them for the authorization code, which is the code issued by banks to merchants, enabling us to charge your card.

For further assistance, please email us at support@ballersclubkickz.com